Community Lending Officer – Development Finance Authority

Oct 25, 2021 | Jobs

Position Details

Appointing Authority Development Finance Authority
Department/Division Development Finance Authority
Full Time/Part Time Full Time
Regular/Temporary Regular
Work Schedule
Monday – Friday, 8:00 am – 5:00 pm. Some evening and weekend work hours will be required occasionally.
Job Description
Under general direction, the community lending officer will help administer loans through various programs through the Western Reserve Community Fund (WRCF), which is managed by the staff of Development Finance Authority of Summit County. WRCF, a Community Development Financial Institution (CDFI) provides financing, grants, and technical assistance for the development of small businesses and non-profits with a focus on small business, affordable housing, community facilities, commercial real estate, and minority business development lending, with each loan providing significant community impact. The primary duties of this position are to work with business people throughout the application, underwriting and loan closing process and develop and maintain lending/borrower relationships while identifying, and underwriting community development loans as well as ongoing program management. The community lending officer also has some responsibility for business development, education and marketing
The Community Lending Officer will work with community, business and public entity partners to identify potential clients and increase loan production activity. The primary focus of the Community Lending Officer is the management of WRCF’s loan pipeline and servicing clients. Responsibilities include, but will not be limited to, pre-qualification, pipeline management, underwriting and closing loans, and one-on-one coaching, technical assistance, and group education efforts. The Community Lending Officer will report to the WRCF’s Executive Director.
Required Qualifications

– Completion of bachelor’s degree from an accredited college or university required, preferred area of focus in accounting, finance, or business administration.

– 3+ years’ relevant experience or equivalent combination of training, education, and experience that would provide the required knowledge and abilities to perform the duties of the position.
– Knowledge of finance and small business lending is preferred.
– Experience within the consumer lending or financial management industry.
– Minimum of three years’ loan origination and community lending experience is strongly preferred.
– Must be able to compute debt to income ratios manually and via origination system, collect and review documentation to verify accuracy.
– The selected candidate must have excellent customer service and strong organizational skills and the ability to multi-task. Excellent verbal, written communication and presentation skills are required. The selected candidate must be organized, have a keen sense of attention to detail, work within deadlines, have the capacity to manage multiple responsibilities including trouble shooting and resolving problems. Must also have strong knowledge of Microsoft Office products, specifically proficient in Excel., Exposure to lending software and customer relationship/client management is preferred, but not necessary. Must be self-motivated, demonstrate initiative, maintain confidentiality, adhere to high ethical standards, and possess a strong entrepreneurial mindset. Must share the mission of WRCF and DFA and have a strong desire to provide access to affordable loan products to underserved businesses and individuals in the WRCF region.
Preferred Qualifications
· Experience working with real estate, affordable housing, other financing tools.
· Knowledge of nonprofit lending, community-based financial counseling, and foreclosure prevention principles
· Demonstrated exceptional customer service skills
· Ability to quickly build a rapport with clients and partners of diverse backgrounds and knowledge levels
Pre-Employment Testing Requirements Criminal Background Check, Pre-employment Drug and Alcohol Testing
Work Environment
The Work Environment characteristics described here are representative of those that an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment and employee will regularly be exposed to normal hazards associated with an office environment.

Physical Demands
The physical demands described here are representative of those that an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

    • While performing the duties of this position, the employee may be required to travel to and access various assigned work sites, other offices and agencies.
    • Job is physically comfortable. Typically requires sitting, walking, standing, bending, keying, talking, hearing, seeing and repetitive motions; use hands to finger, handle, or feel.
    • Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.


    • Possession of valid driver’s license. 
    • Must maintain all required licenses, training and certifications


·         Meet and maintain eligibility requirements for bonding.
Additional Information
In all functions of this position the Employee must maintain confidentiality of applicable department data, information and records.  
Job Duties 

Job Duty Name Loan Origination Functions
Description of Job Duty
· Performs lending functions including originating and underwriting loans and assists clients through the entire loan process, through application, approval, and closing process.
· Delivers timely and accurate completion of write ups, loan recommendations and structuring, analysis of business and personal financial statements, identification of transaction strengths and weaknesses based on Loan Policy guidelines
· Assists and supports in credit structuring and facilitating when demonstrating sound risk management
·  Help develop and maintain existing relationships with borrowers within the WRCF’s target markets
· Assist with portfolio delinquency management
· Maintain productive relationships with borrowers, other lenders, and various lending-related service providers.
· Maintain necessary professional certifications and memberships as applicable; participate in appropriate educational and training events
· Attend conferences and events appropriate for the industry and position
· Display initiative and problem-solving ability
· Performs outreach to increase awareness of available loan products and maximize loan production, including to prospective clients, realtors, trade associations, community-based organizations, local public jurisdictions, financial entities, professional organizations, etc.
· Assume responsibility for data management, recordkeeping, and ensuring compliance with all company, investor, local, State and Federal regulations.
· Collect and maintain timely and accurate client data needed for CDFI and other funding programs.
· Maintain a working knowledge of regulatory and compliance requirements for loan origination.
· Further WRCF’s brand through the delivery of exceptional customer service.
· Other tasks as may be necessary or assigned
Job Duty Name Compliance Functions in coordination with other WRCF staff
Description of Job Duty
· Proactively manages the loan portfolio to ensure timely identification and resolution of issues, accurate assessment, and assignment of loan risks
· Coordinates and completes annual reviews, loan renewals, quarterly portfolio reviews, property inspections, review of covenant compliance, and asset quality reports on a timely basis.
· Monitors portfolio for adherence to approved loan requirements and manage post dues, portfolio follow up, credit files, etc.
Job Duty Name Other Functions
Description of Job Duty
Adheres to all policies and procedures (e.g. Authority, county, federal, and state); provides quality customer service by assisting staff, government officials, partners, community leaders, professionals, borrowers, vendors and businesses in resolving inquiries, complaints, or problems; assists with funding applications including grant and allocation requests; contributes to marketing materials including writing, visual aids and power point presentations; presents self in a professional, ethical and culturally sensitive manner to co-workers, partners, and the public; attends meetings, conferences, workshops, seminars, and training to remain current and knowledgeable on policies, regulations, procedures as directed; demonstrates regular and predictable attendance.

Requisition Details

Requisition Number C/U – 1532021-P
Working Title Community Lending Officer
Posting Type External/Public Posting
Number of Vacancies 1
Advertised Salary
$50,000 – $65,000 annually
Open Date 10/25/2021
Close Date 11/05/2021
Open Until Filled No
Special Instructions Summary

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

  1. Resume

Optional Documents

  1. Cover Letter

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