Deputy Director of Small Business Development

Jul 6, 2023 | Jobs

Open Position Title: Deputy Director of Small Business Development
Organization: City of Toledo
Salary Range: $80,601 to $131,315 Annually
Click Here for more information and to apply.

The Deputy Director of Small Business Development is a key leadership role within the City’s administration, responsible for overseeing and managing the implementation of the City’s small business development strategy. This position plays a vital role in fostering an environment that supports the growth and success of small businesses within the City, contributing to economic development and the overall well-being of the community.

The Deputy Director of Small Business Development will play a crucial role in shaping the City’s economic landscape by championing small businesses, driving innovation, and creating opportunities for growth. This position offers a unique opportunity to make a meaningful impact on the local community and contribute to the overall prosperity of the city.


  • Develops and implements a comprehensive small business development strategy aligned with the City’s economic goals, fostering an environment conducive to entrepreneurship, innovation, and economic growth.
  • Oversees and manages various programs and initiatives aimed at supporting small business development, including mentorship programs, business incubators, funding opportunities, and regulatory assistance. Continuously evaluates and improves program effectiveness.
  • Builds and maintains effective relationships with external stakeholders, such as entrepreneurial support organizations, local business organizations, industry associations, chambers of commerce, and community groups. Collaborates with these entities to leverage resources, share best practices, and develop partnerships that support small business growth.
  • Works closely with relevant City departments and agencies to develop and implement policies that facilitate the growth and sustainability of small businesses. Provides expertise and guidance on regulations, licensing, zoning, and other factors affecting small business operations.
  • Conducts research and analysis to identify trends, opportunities, and challenges within the local small business sector. Monitors economic indicators, gathers data, and provides strategic recommendations to the Director on actions that can enhance small business development.
  • Leads efforts to promote small business development through outreach campaigns, workshops, seminars, and educational initiatives. Collaborates with local educational institutions to provide resources and training programs for aspiring entrepreneurs and small business owners.
  • Provides leadership, guidance, and mentorship to the department for executing the small business development strategy. Fosters a collaborative and inclusive work environment that encourages innovation, creativity, and professional growth.

Knowledge of:

  • Strong understanding of small business challenges and opportunities, including knowledge of entrepreneurship, financing options, regulatory environments, and local economic trends.
  • Familiarity with local government operations, policies, and procedures.
  • Microsoft Office, including Windows, Word, Outlook, Excel and PowerPoint, Salesforce, ZoomGrants, Lucas County Aries, and ArcGIS.

Skill in:

  • Exceptional communication and interpersonal skills, with the ability to build relationships, collaborate with diverse stakeholders, and effectively present ideas and proposals.
  • Excellent strategic thinking and analytical skills, with the ability to translate data into actionable insights and recommendations.
  • Strong leadership abilities, with experience in managing teams and fostering a positive work culture.

Ability to:

  • Manage multiple projects simultaneously and coordinate with a diverse group of stakeholders, requiring excellent project management skills.
  • Analyze complex data and financial information, including business plans, proforma, etc., to make sound recommendations regarding City incentive programs.
  • Pay close attention to detail to ensure that all relevant documents and information are accurate and up-to-date.
  • Maintain confidentiality.


  • Bachelor’s or Master’s degree in Business Administration, Entrepreneurship, Economics, Public Administration, or a related field.
  • Proven experience in small business development, economic development, or a related field, ideally within a government or municipal setting.


  • Master’s degree preferred.
  • Ohio Certified Economic Developer, Ohio Economic Development Association
  • Certified Economic Developer, International Economic Development Council
  • Economic Development Finance Professional Certification, National Development Council

The physical demands described within this job description must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In this position, the employee will frequently stand, walk and sit. The employee will occasionally write. Speaking and listening are constant essential functions of this positions.

The work environment described within this job description will be encountered while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently indoors. The noise level in the work environment is usually low. Occasional travel to various worksites will be required.

If you need assistance or an accommodation, or if you have questions about completing the online application, please contact the Department of Human Resources at (419) 245-1500.

Class Code: Deputy Director (7336)

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