Economic Development Coordinator – City of Delaware

Economic Development Coordinator – Job Description
City of Delaware, Ohio

Nature of Work, Essential Functions & KSA’s

You can do great work and love what you do with the City of Delaware. We are an organization that succeeds because of teamwork, dedication, diversity, and the innovative spirit of all our employees. The City of Delaware is an award-winning local government organization known for its professionalism, customer service orientation and a strong commitment to distinctive and well-planned community development. The work environment is stable with excellent benefits and retirement packages. Our mission is to ensure an effective government, a healthy economy, being a safe city and welcoming you to be a part of this great community!

Under the direction of the Economic Development Director, the Economic Development Coordinator is responsible for establishing and maintaining collaborative relationships with the existing business community, marketing and promoting the City to attract new businesses, supporting the expansion of existing businesses, and vigorously seeking out new businesses for the City. The position has considerable interface with all departments of the City, City Council, and the development and business community including being the initial contact person and information resource for existing businesses and may serve as the initial contact for entrepreneurs and new small businesses. The position is responsible for the delivery of exceptional client services, administration of programs, as well as tracking and reporting on key metrics for both internal and external clients.   Position requires regular and reliable attendance.

ESSENTIAL FUNCTIONS: For purposes of 42 USC 12101

• Assists in the maintenance, development, and coordination of resources for businesses of all sizes.
• Manages the economic development website and other economic development marketing.
• Researches, proposes, and creates economic development marketing strategies and tactics. Designs and publishes traditional marketing pieces and assists in managing traditional marketing functions such as public relations, advertising, collateral pieces, mailings, etc.
• Manages the industrial/commercial property database.
• Assists Economic Development Project Manager and Economic Development Director in developing content for economic development social media accounts.
• Assists the Economic Development Project Manager with the City’s business retention and expansion program under the direction of the Director.
• Manages business attraction/development projects under the direction of the Director.
• Plans, monitors, and promotes economic and community development activities for the City of Delaware in the region, state, nation and internationally.
• Performs other economic development duties including assisting with preparing yearly tax abatement reports, and revolving loan fund and develops and maintains progress reports for related programs.
• Plans departmental events and activities and Entrepreneurial Center events when necessary.
• Assists in grant applications and management of grants. Works independently on projects, grant programs, loan programs, marketing and business relation functions and tax incentive activities preparing necessary reports and following all necessary requirements.
• Serves as a point person for businesses through face-to-face, e-mail, phone, web interaction.
• Assists in planning and implementing business events.
• Provides assistance and technical support to City staff and businesses during the expansion, recruitment, and retention of large and small business.
• Researches and disseminates technical information to the Director of Economic Development.
• Attends and participates in various board and committee meetings and provides liaison duties. with internal and external customers.
• Assists in the preparation of the department budget.
• Coordinates monthly project reports.
• Assists the Director with the coordination of negotiations of private and public developers, businesses and organizations involved in local economic development.
• Prepares and reviews Requests for Proposals from consultants and developers.
• Works in conjunction with federal, state, and local governmental agencies.
• Ensures departmental organization and maintenance of information and documents, and to effectively plan independently and in collaboration with other staff, state and local governments and outside agencies.
• Maintains departmental file and reports for various projects and programs.
• Completes the application for and participates in the implementation of local, state, and federal economic development programs including the City of Delaware’s Revolving Loan Fund.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES

KNOWLEDGE

• Microsoft Office applications (e.g., Outlook, Word, Excel, Publisher, Access, Sharepoint, OneNote, and Teams) and other computer software.
• City and Department goals and objectives.
• City and Department policies and procedures.
• Government structure and process.
• Project management.
• Event planning.
• Strategic and tactical traditional and multi-media marketing.
• Economic development programs, fundamentals of negotiations and contract management.
• Federal and state rules and regulations, Ohio Revised Code.
• Environmental review, bidding, prevailing wage and monitoring procedures associated with publicly funded projects.
• State and local government structure, operations, functions, practices and procedures.
• Finance (basic math and dealing with spreadsheets).
• Communication and Public Relations.

SKILLS

• Excellent organization, attention to detail, accuracy, time management, and critical thinking skills.
• Using tact, discretion, initiative, and independent judgment within established guidelines.
• Civic engagement and customer service.
• Adobe InDesign and Photoshop.
• Strong Web content management system experience.
• Strong social media content creation and community cultivation experience.
• Interpersonal communication skills.
• Writing skills.

ABILITIES

• Understand, interpret, and apply laws, rules, or regulations to specific situations.
• Deal with many variables, define and solve problems, collect, analyze, and interpret data, establish facts and determine specific action, evaluate and improve process and/or program efficiency / effectiveness.
• Maintain a high level of confidentiality about information within the office.
• Add, subtract, multiply, and divide.
• Calculate fractions, decimals, and percentages.
• Prepare correspondence.
• Compile and prepare reports.
• Understand and follow written and oral instructions, policies, and procedures.
• Be honest, dependable, and trustworthy.
• Maintain effective working relationships.
• Communicate effectively, both in oral and written form and to prepare and present effective public presentations.
• Exercise independent judgement and discretion.
• Work in a professional office environment.
• Have high energy and positive attitude.
• Forecast requirements and control expenditures within budgeting guidelines.
• Work courteously and effectively with clients concerning controversial issues.
• Research issues relating to economic development programs and business development.
• Effectively plan, organize, schedule, and prioritize work assignments and tasks.
• Apply rules, regulations and guidelines associated with Economic Development programs.

Illustrative Examples of Work / Physical Requirements & Working Conditions

EQUIPMENT OPERATED
Computer, copier, phone, and other standard/modern office equipment; computer software (e.g., Microsoft Office, Wild Apricot, Adobe, Creative Suite, GIS, Zoom Prospector, Salesforce, Cityworks, and other applicable computer software).

PHYSICAL REQUIREMENTS

• The primary duties of this position are performed in a public office building environment with some activities being performed outdoors and under adverse weather conditions.
• Sufficient clarity of speech and hearing, with or without reasonable accommodation, which permits the employee to discern verbal instructions, use a telephone and communicate effectively with others over the telephone or in person.
• Sufficient visual acuity, with or without reasonable accommodation, which permits the employee to comprehend written work instructions and review, evaluate and prepare a variety of written material.
• Sufficient manual dexterity, with or without reasonable accommodation, which permits the employee to operate standard office equipment and computer systems.
• Sufficient body flexibility and personal mobility, with or without reasonable accommodation, which permits the employee to work in an office setting and conduct field inspections, as required.

Training, Experience, and Qualifications

EDUCATION/EXPERIENCE

• Bachelor’s degree in Communications, Marketing, Public Relations, Business Administration, or related field required.
• Two (2) or more years relevant work experience including but not limited to working in a government or non-profit economic development organization or office, corporate new business development office, or marketing/communications/public relations department.
• Possession of a valid State of Ohio Motor Vehicle Operator’s License and ability to maintain insurability under the City’s vehicle insurance policy.
• Regular and reliable attendance
• Any combination of training and experience which will indicate the possession of the skills, knowledge and abilities listed below.

Supplemental Information / Special Requirements

ADDITIONAL INFORMATION:

The City of Delaware offers a complete benefits package to full-time employees including: health, dental, and life insurance, retirement pension and savings plans, paid holidays, vacation, sick leave, and longevity pay and in many positions, paid uniforms or clothing allowance. This position is part of the Management Pay Plan.  Details about the compensation and benefits for this position can be found in the agreement by clicking here.

The information above is intended to be illustrative of the kinds of duties that may be assigned to the position and should not be interpreted to describe all the duties which may be required of employees holding this position.

The City of Delaware is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. In compliance with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Amendment Act (ADAAA), the City of Delaware will provide reasonable accommodations, upon reasonable request, to qualified individuals with disabilities and encourages both prospective employees and incumbents to discuss potential accommodations with the employer.

Please click here to apply for this position.