Macy’s Corporate Services to Bring 417 Jobs to North Jackson

Mar 9, 2021 | News, Newsletter

Department store giant chooses Northeast Ohio for fulfillment center


Nina Holliday
Team NEO


CLEVELAND, Ohio, February 24, 2021 – Macy’s Corporate Services LLC, operating as a distribution and logistics center for Macy’s Inc. in North Jackson, has announced plans to expand at the facility to operate a fulfillment center. Macy’s will add 417 new jobs and retain 55 employees.

The project will include a $29.9 million capital investment to accommodate this growth. While corporate decision-makers evaluated other established distribution and logistics centers, they chose to leverage North Jackson’s logistical excellence and access to skilled employees.

“Macy’s Bailey Road Distribution Center has been selected as a new customer fulfillment location to support our growing digital business, adding fulfillment to the existing store delivery, furniture and bedding operations,” said Macy’s, Inc. Chief Supply Officer Dennis Mullahy. “We are delighted to retain our current employees and hire more than 400 people in the community to support this work.”

Following Macy’s initial inquiry to Team NEO, a strong partnership was formed among JobsOhio, the Western Reserve Port Authority, the Youngstown/Warren Regional Chamber and the Ohio Development Services Agency. This team worked with Macy’s corporate management to provide the information, insights and resources that ensured they chose North Jackson for this expansion project.

The team commented on the importance of the project:

“We and our partners welcome Macy’s investment, which will bring 417 new jobs and significantly expand its footprint in the Mahoning Valley,” said J.P. Nauseef, JobsOhio president and CEO. “North Jackson’s talent and ideal location will play an essential role to move Macy’s products throughout the North American market.”

“The Port Board and staff are excited that Macy’s plans to grow and expand in North Jackson,” said John Moliterno, CEO, Western Reserve Port Authority. “The success of this project is a testament to the Valley, its workforce, and the efforts of JobsOhio, Team NEO and our economic development partners.”

“The Macy’s distribution center has long been a vital part of our business community, and we are extremely pleased that the company has selected Mahoning County,” said Sarah Boyarko, chief operating officer at the Youngstown/Warren Regional Chamber. “This strategic investment will strengthen Macy’s position in our market and enable them to better serve their customers’ needs.”

“Macy’s selection of the Lordstown area is a testament to the opportunity in this part of the region,” said Team NEO CEO Bill Koehler. “The North Jackson/Lordstown corridor has witnessed impressive announcements in the past several years with seven companies committing to create more than 5,200 new jobs.”

About Macy’s, Inc.
Macy’s, Inc. (NYSE: M) is one of the nation’s premier omni-channel fashion retailers. The company comprises three retail brands, Macy’s, Bloomingdale’s and Bluemercury. Macy’s, Inc. is headquartered in New York, New York. For more information, please visit

About Team NEO
Team NEO is a private, nonprofit economic development organization accelerating business growth and job creation throughout the 18 counties of Northeast Ohio. As the designated JobsOhio Network Partner, we align and amplify local economic development efforts in Northeast Ohio’s 18-county region; we conduct research and data analysis to inform local conversations and influence solutions; we market Northeast Ohio as a region; and we work to increase access to jobs, education and training for the region’s 4.3 million people. For more information, visit

About JobsOhio
JobsOhio is a private nonprofit economic development corporation designed to drive job creation and new capital investment in Ohio through business attraction, retention and expansion. The organization also works to seed talent production in its targeted industries and to attract talent to Ohio through Find Your Ohio. JobsOhio works with six regional partners across Ohio: Dayton Development Coalition, Ohio Southeast Economic Development, One Columbus, REDI Cincinnati, Regional Growth Partnership and Team NEO. Learn more at Follow us on LinkedIn, Twitter and Facebook.

About Youngstown/Warren Regional Chamber
The Youngstown/Warren Regional Chamber is a private, nonprofit economic development organization serving Mahoning and Trumbull counties in northeast Ohio. The Regional Chamber supports local expansion and attraction of new investment and job creation in the two-county area by providing services such as site selection, customized research and program coordination. The Regional Chamber is currently managing nearly $1.5 billion of pending investment that is expected to be announced over the next 12 to 24 months. For more information, visit

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