Customer Service Expert to Speak November 6, courtesy of the I70/75 Development Corporation
The I70/75 Development Corporation is sponsoring a no-charge online presentation by Louis Gravance, open to all economic developers, on November 6th at 11:30am. Mr. Gravance is a customer service guru and former training designer for Walt Disney World in Orlando, Florida. After almost two decades with Disney, Louie was drafted by Bank of America and ING Financial to help re-think service in the investment industry. There, Louie became the first Disney University professor to successfully replicate and implement the Disney curriculum outside of Disney, bringing him national attention and a new career in speaking and consulting. His fundamental message is that an excellent customer experience is built on excellenbt service. Excellent service means ALWAYS doint the right thing and treating people well, including our employees and coworkers.
Anyone interested in participating can access the event agenda and registration at: http://events.r20.constantcontact.com/register/event?oeidk=a07ehcd1hlt3e0e6476&llr=4nzeiltab.
Register Now for OEDA’s 2022 Basic Economic Development Course, April 6 – 8, 2022
The 2022 Ohio Basic Economic Development Course (OBEDC) is an intensive training experience for economic development practitioners, community leaders, local government officials and others committed to building healthy economies for their communities.
read moreCheck out OEDA’s Professional Development Offerings in February!
OEDA has two important sessions taking place in February, 2022 that will be of interest,
read moreLoan Programs to Help Minority- and Women-Owned Businesses
Two new loan programs have launched to help minority- and women-owned businesses grow and boost the Ohio economy.
The new Women’s Business Enterprise Loan Program and Ohio Micro-Loan Program were both priority initiatives of the DeWine-Husted Administration included in the 2022-2023 operating budget.
read more