Customer Service Expert to Speak November 6, courtesy of the I70/75 Development Corporation

Oct 19, 2020 | Events, News, Newsletter

The I70/75 Development Corporation is sponsoring a no-charge online presentation by Louis Gravance, open to all economic developers, on November 6th at 11:30am. Mr. Gravance is a customer service guru and former training designer for Walt Disney World in Orlando, Florida.  After almost two decades with Disney, Louie was drafted by Bank of America and ING Financial to help re-think service in the investment industry.  There, Louie became the first Disney University professor to successfully replicate and implement the Disney curriculum outside of Disney, bringing him national attention and a new career in speaking and consulting. His fundamental message is that an excellent customer experience is built on excellenbt service.  Excellent service means ALWAYS doint the right thing and treating people well, including our employees and coworkers.

Anyone interested in participating can access the event agenda and registration at: http://events.r20.constantcontact.com/register/event?oeidk=a07ehcd1hlt3e0e6476&llr=4nzeiltab.

In Memoriam – The Life of Dan Evers

I first met Dan in the fall of 2016.  I had moved to Central Ohio over the late holiday season in 2015 to begin serving as the new Director of GROW Licking County CIC, Dan’s former role.  I was immediately struck by many in the community who worried that I would “not be enough,” that the “shoes were too big,” and that “Dan was larger than life.”  And they were right. 

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OEDA 2022 Annual Excellence Awards – Call for Nominations

The Ohio Economic Development Association’s annual Excellence Awards program recognizes the achievements of individuals and organizations in Ohio in the areas of economic and workforce development.  Submit your nominations today and have excellence in your community recognized statewide!

A panel of judges will evaluate the nominations, determine finalists, and select a winner for each of the categories noted below.  Award winners will be announced in conjunction with the 2022 OEDA Annual Summit, being held October 3-6 at the Exchange at Bridge Park in Dublin, Ohio. 

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