Customer Service Expert to Speak November 6, courtesy of the I70/75 Development Corporation
The I70/75 Development Corporation is sponsoring a no-charge online presentation by Louis Gravance, open to all economic developers, on November 6th at 11:30am. Mr. Gravance is a customer service guru and former training designer for Walt Disney World in Orlando, Florida. After almost two decades with Disney, Louie was drafted by Bank of America and ING Financial to help re-think service in the investment industry. There, Louie became the first Disney University professor to successfully replicate and implement the Disney curriculum outside of Disney, bringing him national attention and a new career in speaking and consulting. His fundamental message is that an excellent customer experience is built on excellenbt service. Excellent service means ALWAYS doint the right thing and treating people well, including our employees and coworkers.
Anyone interested in participating can access the event agenda and registration at: http://events.r20.constantcontact.com/register/event?oeidk=a07ehcd1hlt3e0e6476&llr=4nzeiltab.
Clinton County Port Authority Proud to be an SBDC Ambassador
The Clinton County Port Authority (CCPA) is proud to be one of 50 Ambassadors for the 2023 SBDC Day on March 15, 2023. The day is a national, collective proclamation of the impact America’s Small Business Development Centers (SBDCs) have on the success of our nation’s dreamers, innovators, and doers – America’s small businesses.read more
Now’s the time to Tune up your BRE Program and Take advantage of Early Bird Discounts
OEDI’s Business Retention & Expansion (BRE) Course is taking place May 25 – 26, in Dublin, Ohio. The course is an intensive two-day in person course that focuses on how economic developers work with companies to help them succeed, grow and expand in their community.read more
Transit-Oriented Development Project Aims to Streamline Walkable, Mixed-Use Development
Zoning regulations are limiting the construction of new mixed-use buildings along major transit lines in Cuyahoga County. That is a major finding of a Transit-Oriented Development (TOD) Zoning Study being completed by the Cuyahoga County Planning Commission with partners at the Greater Cleveland Regional Transit Authority and in collaboration with the Cities of Cleveland, Shaker Heights, and Fairview Park.read more