Customer Service Expert to Speak November 6, courtesy of the I70/75 Development Corporation
The I70/75 Development Corporation is sponsoring a no-charge online presentation by Louis Gravance, open to all economic developers, on November 6th at 11:30am. Mr. Gravance is a customer service guru and former training designer for Walt Disney World in Orlando, Florida. After almost two decades with Disney, Louie was drafted by Bank of America and ING Financial to help re-think service in the investment industry. There, Louie became the first Disney University professor to successfully replicate and implement the Disney curriculum outside of Disney, bringing him national attention and a new career in speaking and consulting. His fundamental message is that an excellent customer experience is built on excellenbt service. Excellent service means ALWAYS doint the right thing and treating people well, including our employees and coworkers.
Anyone interested in participating can access the event agenda and registration at: http://events.r20.constantcontact.com/register/event?oeidk=a07ehcd1hlt3e0e6476&llr=4nzeiltab.
Port Authority Celebrates Economic Development Week
The Clinton County Port Authority is marking National Economic Development Week from May 9-15, 2021, to celebrate the contributions of positive economic development and discuss the role of the profession in the local community.
read moreOhio Coal Communities Project Receives Sustainability Institute Grant
A research and arts project to document how eastern Ohio has been shaped by changes in the coal industry was awarded a $35,000 grant from the Sustainability Institute at Ohio State. The Ohio Coal Transition: Pathways for Community Resilience is a partnership between The Ohio State University’s School of Environment and Natural Resources, OSU Extension, University Libraries, and the departments of Theatre, Geography and Civil, Environmental, and Geodetic Engineering.
read moreMuch more than just “drug houses”; State grants to fund commercial building demolition would propel county land banks as key drivers of Ohio’s economic development
In late April 2021, a legislative committee in the Ohio House held its second hearing to consider creating a $100 million grant program, exclusively for county land banks, to fund commercial building demolition. Ohio’s land bank statutes are recognized as a national model, uniquely providing an opt-in for county commissioners to direct tax collections to fund their county land banks’ activities. That revenue model, coupled with allocations from the state’s Hardest Hit Fund (specifically, the sun-setting Neighborhood Initiative Program), allowed land banks to grow in number during the past decade and thrive in addressing so-called nonproductive land in their communities.
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